A conversation helps customers decide and gives your team the information to continue service. Capabilities depend on agreed sources and the installed integration.
Customers can describe their needs, quantities and relevant requirements in conversation. Neuwon collects agreed details into a contact request for your team. A quote request is neither an order nor an automatically accepted quote.
An available ecommerce integration can retrieve a customer’s own order status and delivery information. Access to private information is checked through the integration. Missing source data is not a delivery promise.
Connect agreed manuals, technical documents or other PDFs as answer sources. Customers ask in their own words, and Neuwon helps using the supplied material. Answer coverage depends on document content and readability.
Neuwon answers questions about services, your company and guidance using agreed sources, and collects contact requests. It does not require Magento or another ecommerce platform. Cart actions, inventory data and order tracking require a corresponding integration.
See platform availabilityTell us about your online store or ordinary website.
Tell us your ecommerce platform and email.
Tell us about your store or question.
