Neuwon helps customers choose products, find answers in PDF manuals and request B2B quotes. An AI chatbot for website visitors, it also serves ordinary websites without ecommerce. Fixed price of €295/month and free onboarding.
Is this jacket available in size M?
The customer gets an answer and the buying journey moves forward.
Customers ask in their own words. Neuwon helps with store information and actions. Choose a situation to see the conversation.
Find a product
Customers do not need to know product names. Neuwon helps find options and explains why they fit.
Products · attributes · intended use
I’m looking for a gift for a hiker. My budget is about €100.
Of course! Here are three options within your budget, all in stock.
Does the person mostly take day trips or longer hikes?
Mostly day trips.
Then the flask could be a good choice: it keeps a warm drink handy, and you do not need to know their clothing size. Would you like a closer look?
Less searching. A clearer choice.
Availability
Neuwon shows availability for the selected size and colour in the online warehouse and physical stores, when this data is connected through the integration.
Product variants · online warehouse · store availability
Is this jacket available in size M?
Yes! Navy blue in size M is available in the online warehouse and at our Helsinki and Tampere stores. You can buy it in store and take it home straight away.
Great, I’ll visit the Tampere store.
Sounds good! Tampere has 2 navy blue jackets in size M. Would you like the store address and opening hours too?
Customers find the right way to buy.
Compare products
Neuwon helps compare dimensions and attributes. Missing information does not have to become a guess.
Attributes · dimensions · merchant help
Which of these chairs fits a small living room?
The model on the left is slightly narrower and fits a small space well. The one on the right is wider. Would you like to compare the seat dimensions too?
What about seat depth?
The product information does not specify the seat depth. Would you like us to ask the store?
A grounded answer — or a clear next step.
Delivery costs
Neuwon brings delivery methods, prices and time estimates into the conversation. The store’s calculation considers the product, quantity and destination.
Product or basket · postcode · delivery methods
What would delivery of two of these cost?
Let’s find out! What is the delivery postcode?
33100, Tampere.
Thanks! I found three options for these two items. You can have them delivered to a collection point or your home — or collect them free from the Tampere store. Here are the prices and estimated times to compare.
Customers can compare delivery options and prices before checkout.
Order tracking
Customers can check their own order’s status, with available shipment and tracking information in the conversation.
Guests: order number and checkout email. Signed-in customers can also ask for their own recent orders.
Has my order been shipped yet?
Of course, let’s check! Could you share your order number and the email address you used when placing the order?
My order number is 10001234 and my email is customer@example.com.
I found your order! All 3 items were marked as shipped on 4 September 2026 at 14:20. You’ll find the tracking number below.
Customers know what happens next.
Request a quote
Products, quantities and customer preferences come together in one request, ready for the merchant to follow up.
Products · quantities · contact request
Could I get a quote for ten of these lights?
Of course. Let’s include this light and a quantity of 10. Do you have a preferred delivery time?
Ideally sometime next month.
I’ll include that preference too. Which email address would you like the quote sent to? I’ll show you the request to review before we send it to the merchant.
A clear quote request for the merchant.
Illustrative conversations, not real customer data. Prices and situations are examples; available actions depend on the integration and store data.
Each store’s own look. Each store’s own expertise.
Product attachments and PDF documents
Customers should not have to search a long manual themselves. Neuwon can find the answer in a document linked to the product and bring the relevant information into the conversation.
Document sources are agreed for each store. If an attachment cannot be read or the answer is missing, Neuwon offers a next step.
The right model. The right source.
How much space does this appliance need around it?
When the information is not enough
Not everything needs to be resolved automatically. Neuwon helps the customer move forward when the store’s expertise is needed.
The merchant can handle contact requests and review conversations in the admin. The customer’s question gets a clear next step.
What about this chair’s seat depth?
The product information does not specify the seat depth. Would you like us to ask the store?
Contact request with the customer’s approval
Fixed price of €295/month and free onboarding. The price includes a generous monthly allowance of 100 AI credits, enough as it stands for almost any website.
Products, guidance and agreed store actions.
Try real store data in a private preview.
Neuwon goes live for customers only when you are ready.
€295 / month
100 AI credits per month
Data sources and integration scope are agreed for each site. An ordinary website does not need an ecommerce platform.
Answers to common buyer questions.
Magento / Adobe Commerce is available now. WooCommerce is nearly ready and launching soon. Shopify is in development. Neuwon also works on ordinary websites without ecommerce. Release dates for integrations in development have not been confirmed.
Neuwon costs €295/month. Installation and onboarding are free. The price includes a generous monthly allowance of 100 AI credits, enough as it stands for almost any website.
The price includes a generous monthly allowance of 100 AI credits, enough as it stands for almost any website.
Contact us with questions about data, security or support.
Yes. Neuwon works on ordinary websites using agreed content, PDF documents and guidance. It answers visitor questions and collects contact requests. Product, cart and order actions require an ecommerce integration.
Let’s explore the possibilities for your store.
Tell us about your online store or ordinary website.
Tell us your ecommerce platform and email.
Tell us about your store or question.
